Terms and Conditions
Before using bof-casino.uk.com (referred to as the "Website"), please carefully read these General Terms and Conditions.
By accessing or using any part of the Website, you agree to comply with all the terms and conditions outlined here (collectively, the "Terms").
1.1. Definitions
The following definitions apply within these Terms:
- "Bonus": Any promotional reward including, but not limited to, welcome offers, reload bonuses, deposit bonuses, free spins, and cashback.
- "Games": Refers to both Casino and Live Casino games. The selection may change at any time.
- "Rules": These Terms, conditions, and any additional rules governing your use of the Website.
- "Site": The domain www.bof-casino.uk.com, its subdomains, and mobile versions/applications.
- "We": Bofcasino, the operator of the Site.
- "You": The individual using the Site.
- "Your Account": Your personal player account on the Website.
2. Regulatory Requirements and Restrictions
To use the Games on the Website, you must:
- Be at least 18 years old or above your jurisdiction's legal gambling age.
- Be a natural person (not a company or entity).
- Play on your own behalf in a personal, non-professional capacity.
- Have legal permission to gamble in your country.
- Not reside in any of the restricted jurisdictions listed on our Website, including but not limited to the United States, Australia, France, and others.
- Some software providers on our Site may impose further regional restrictions. Accessing their software implies that you are not from any restricted area.
3. Your Account
- You must register a personal account to access all features of the Site.
- Only one account per individual, household, email, phone number, or IP address is permitted.
- Duplicate accounts are prohibited and will be closed without compensation. Any related bonuses, winnings, or pending transactions will be voided.
- Keep your login credentials confidential. You are responsible for any activity under your account.
- Transferring, selling, or acquiring accounts is strictly forbidden.
- Always update your account details if any information changes.
- You can request to close your account by contacting customer support, subject to any remaining balances or pending withdrawals.
- We reserve the right to deny account creation or to close accounts without prior notice.
4. User Obligations
- Play only on your own behalf.
- Maintain the confidentiality of your login details.
- Ensure the legality of your gaming activities within your jurisdiction.
- Only one account per person and household is allowed.
- You must verify your identity upon request.
- Exploiting system vulnerabilities or engaging in fraudulent activity is prohibited.
- Deposits and withdrawals must be made from accounts or cards in your name.
5. Our Rights
- We can refuse account creation for any reason.
- Accounts may be suspended or closed if any breach of Terms is suspected.
- We will block multiple accounts and impose an administrative fee for each duplicate.
- We may share your information for verification in line with our Privacy Policy.
- No credit is provided beyond specific bonuses.
- We reserve the right to restrict or reject bets.
- Any misuse of the Site can result in account closure and confiscation of funds.
6. Deposits, Withdrawals, and Balances
- Deposits must be made using valid, authorized payment methods.
- Winnings are credited to your account.
- Erroneous winnings must be repaid.
- Specific cryptocurrency rules apply, including minimum transaction amounts.
- Withdrawals are subject to identity verification and may only be processed via the original deposit method.
- Withdrawal limits: €5,000 daily, €10,000 weekly, and €30,000 monthly, unless agreed otherwise.
- Excessive withdrawal requests may incur administrative fees.
- Chargebacks may lead to account blocking and additional fees.
7. Inactive Accounts
- Accounts inactive for 12 months may incur administrative fees.
- We reserve the right to close inactive accounts with zero balances.
8. Bonuses
- Bonuses are limited to one per person or household.
- Bonus funds cannot be withdrawn directly.
- Bonuses come with wagering requirements specified in the respective terms.
- Abuse of bonus offers can lead to cancellation of bonuses, winnings, and possible account closure.
- Maximum permitted bets with bonuses are specified.
- Some regions are excluded from bonuses.
9. Cashback
- Cashback must be activated via the Rewards section.
- Cashback is based on net losses and varies by loss tier.
- Conditions include timeframes, wagering requirements, and exclusions for bonus funds.
10. Responsible Gambling
- Tools like self-exclusion and cool-off periods are available.
- Self-exclusion means forfeiting contest entries and rewards.
11. Failed or Interrupted Games
- We are not liable for technical disruptions.
- Malfunction voids all bets.
- If games fail due to system errors, your wagers will be refunded.
12. Complaints Process
- Complaints can be submitted to help@bof-casino.uk.com.
- Complaints will be investigated and resolved within 10 days, barring complexities.
- External dispute resolution options are available if unsatisfied.
13. Communication Conduct
- Abusive, threatening, or inappropriate language is prohibited in all interactions.
- Chat rooms are for social use only.
- Breaches of chat rules may result in account closure.
14. Privacy Policy
- Refer to our Privacy Policy for details on data handling. Acceptance of these Terms implies acceptance of our Privacy Policy.
15. Liability
- Use of the Site and Games is at your own risk.
- We are not liable for direct or indirect losses.
- You agree to indemnify us for any liabilities arising from your use.
16. Violations and Termination
- We may freeze or terminate accounts for rule breaches or suspicious activity.
- Our decision in these matters is final.
17. Anti-Money Laundering Compliance
- We monitor transactions for suspicious activities in compliance with relevant laws.
18. Intellectual Property
- The Bofcasino brand, logo, and content are protected. Unauthorized use is prohibited.
19. Severability
- If any clause is deemed invalid, the rest of the Terms remain effective.
20. Entire Agreement
- These Terms represent the entire agreement between you and us.
21. Assignment
- We may assign these Terms; you may not.
22. Insolvency
- Client funds are held separately but are not protected in case of insolvency.
23. Jurisdiction
- These Terms are governed by the laws of Belize.
- The English version prevails in case of translation discrepancies.
24. Randomness
- Games use certified random number generators, ensuring fair play.
25. KYC Verification
- Identity, address, and payment method verifications are required.
- Clear instructions are provided for submitting documents.