Table of Content
1.1. Definitions
The following definitions apply within these Terms:
- "Bonus": Any promotional reward including, but not limited to, welcome offers, reload bonuses, deposit bonuses, free spins, and cashback.
- "Games": Refers to both Casino and Live Casino games. The selection may change at any time.
- "Rules": These Terms, conditions, and any additional rules governing your use of the Website.
- "Site": The domain www.bof-casino.uk.com, its subdomains, and mobile versions/applications.
- "We": Bofcasino, the operator of the Site.
- "You": The individual using the Site.
- "Your Account": Your personal player account on the Website.
2. Regulatory Requirements and Restrictions
To use the Games on the Website, you must:
- Be at least 18 years old or above your jurisdiction's legal gambling age.
- Be a natural person (not a company or entity).
- Play on your own behalf in a personal, non-professional capacity.
- Have legal permission to gamble in your country.
- Not reside in any of the restricted jurisdictions listed on our Website, including but not limited to the United States, Australia, France, and others.
- Some software providers on our Site may impose further regional restrictions. Accessing their software implies that you are not from any restricted area.
3. Your Account
- You must register a personal account to access all features of the Site.
- Only one account per individual, household, email, phone number, or IP address is permitted.
- Duplicate accounts are prohibited and will be closed without compensation. Any related bonuses, winnings, or pending transactions will be voided.
- Keep your login credentials confidential. You are responsible for any activity under your account.
- Transferring, selling, or acquiring accounts is strictly forbidden.
- Always update your account details if any information changes.
- You can request to close your account by contacting customer support, subject to any remaining balances or pending withdrawals.
- We reserve the right to deny account creation or to close accounts without prior notice.
4. User Obligations
- Play only on your own behalf.
- Maintain the confidentiality of your login details.
- Ensure the legality of your gaming activities within your jurisdiction.
- Only one account per person and household is allowed.
- You must verify your identity upon request.
- Exploiting system vulnerabilities or engaging in fraudulent activity is prohibited.
- Deposits and withdrawals must be made from accounts or cards in your name.
5. Our Rights
- We can refuse account creation for any reason.
- Accounts may be suspended or closed if any breach of Terms is suspected.
- We will block multiple accounts and impose an administrative fee for each duplicate.
- We may share your information for verification in line with our Privacy Policy.
- No credit is provided beyond specific bonuses.
- We reserve the right to restrict or reject bets.
- Any misuse of the Site can result in account closure and confiscation of funds.
6. Deposits, Withdrawals, and Balances
- Deposits must be made using valid, authorized payment methods.
- Winnings are credited to your account.
- Erroneous winnings must be repaid.
- Specific cryptocurrency rules apply, including minimum transaction amounts.
- Withdrawals are subject to identity verification and may only be processed via the original deposit method.
- Withdrawal limits: €5,000 daily, €10,000 weekly, and €30,000 monthly, unless agreed otherwise.
- Excessive withdrawal requests may incur administrative fees.
- Chargebacks may lead to account blocking and additional fees.
7. Inactive Accounts
- Accounts inactive for 12 months may incur administrative fees.
- We reserve the right to close inactive accounts with zero balances.
8. Bonuses
- Bonuses are limited to one per person or household.
- Bonus funds cannot be withdrawn directly.
- Bonuses come with wagering requirements specified in the respective terms.
- Abuse of bonus offers can lead to cancellation of bonuses, winnings, and possible account closure.
- Maximum permitted bets with bonuses are specified.
- Some regions are excluded from bonuses.
9. Cashback
- Cashback must be activated via the Rewards section.
- Cashback is based on net losses and varies by loss tier.
- Conditions include timeframes, wagering requirements, and exclusions for bonus funds.
10. Responsible Gambling
- Tools like self-exclusion and cool-off periods are available.
- Self-exclusion means forfeiting contest entries and rewards.
11. Failed or Interrupted Games
- We are not liable for technical disruptions.
- Malfunction voids all bets.
- If games fail due to system errors, your wagers will be refunded.
12. Complaints Process
- Complaints can be submitted to help@bof-casino.uk.com.
- Complaints will be investigated and resolved within 10 days, barring complexities.
- External dispute resolution options are available if unsatisfied.
13. Communication Conduct
- Abusive, threatening, or inappropriate language is prohibited in all interactions.
- Chat rooms are for social use only.
- Breaches of chat rules may result in account closure.
14. Privacy Policy
- Refer to our Privacy Policy for details on data handling. Acceptance of these Terms implies acceptance of our Privacy Policy.
15. Liability
- Use of the Site and Games is at your own risk.
- We are not liable for direct or indirect losses.
- You agree to indemnify us for any liabilities arising from your use.
16. Violations and Termination
- We may freeze or terminate accounts for rule breaches or suspicious activity.
- Our decision in these matters is final.
17. Anti-Money Laundering Compliance
- We monitor transactions for suspicious activities in compliance with relevant laws.
18. Intellectual Property
- The Bofcasino brand, logo, and content are protected. Unauthorized use is prohibited.
19. Severability
- If any clause is deemed invalid, the rest of the Terms remain effective.
20. Entire Agreement
- These Terms represent the entire agreement between you and us.
21. Assignment
- We may assign these Terms; you may not.
22. Insolvency
- Client funds are held separately but are not protected in case of insolvency.
23. Jurisdiction
- These Terms are governed by the laws of Belize.
- The English version prevails in case of translation discrepancies.
24. Randomness
- Games use certified random number generators, ensuring fair play.
25. KYC Verification
- Identity, address, and payment method verifications are required.
- Clear instructions are provided for submitting documents.